What can I do if I am missing an asset?

🤔 problem

The vehicle is available in the telematic account, but cannot be assigned manually.

🌱 solution

• Contact the telematic system support and then wait for a few minutes until DRIP initiates the next request.

🤔 problem

The asset has not been shared.

🌱 solution

• Please check the "Trusted Partner" area on the “Connectivity” subpage to see if the asset has been shared.

➡️ Where can I see which assets a company has shared with me?

🤔 problem

The asset is not in your authorized groups (only users).

🌱 solution

• Please contact the admin so that they can add the required asset to your group.