Shipment Portal - Arrival Monitor

The “Shipment Portal” section must be clicked on the homepage to get to the Arrival Monitor.

Arrival Monitor

The top section of the arrival monitor contains a menu bar with several options (1) (action required, upcoming, in progress, finished) that allow you to sort the shipments by their status.

Each shipment has its own ID to which the respective information is assigned (2) - like the Asset info (assigned asset) and the status of the Assets (with the estimated time of arrival and the distance to the next stop) (3). You can search for ShipmentID or license plate using the search function (4) and you can sort them by loading Date (5).

If you click on the filter symbol (1) a additional window will open, where you can filter the shipments by loading and unloading dates. To choose/ change the dates, click on the calendar symbol (2) and save the changes by clicking on “APPLY” (3)

The “Asset Status” (1) will show you the estimated time of arrival at and the distance to the next stop. Under “shipment start” (2) you can see the address where the shipment starts. Under “Stops” you will find the number of stops (3) and you can also switch between them, by clicking on the arrows to the left and right, next to the shown address. Unter the “Shipment End” (4) you can see the address where the shipment ends and the expected date and time.

By clicking on the three dots at the End of the shipment overview (5) you have the options to mark it as finished, cancel the shipment and show details. For more details you can also click on the ShipmentID (6).

An overview will open with more shipment Information. Here you can see the stops (1) and the shipment end (2), the actual asset is shown (3) and the asset history (5).

By clicking on the symbol with the opposite arrows (4), you can switch the asset.

You select the new asset first (1) and by clicking on “ASSIGN ASSET” you confirm your choice.

By clicking on one of the stops (1) will it will show you the planned time of arrival and the distance to the stop (2) and below you will find the related tasks (3).

You can change the status of the task by clicking on the task symbol, as shown in the screenshot below.

To set a task as completed, you need to tick the box (1) behind the task and then click on the “FINISH TASK(S) button. (2)

Information on issues that influence tracking:

Under the “action required” tab, shipments are listed for which tracking may be affected.

If you click on a shipment there, a message describing the issue will be displayed in the top right-hand area. In this case, the licence plate was probably not entered correctly.